Please note once you have booked your dog in for our services, we have reserved that space in our schedule exclusively for them. If you cancel any bookings with less than 7days notice you will be charged 50%. Services cancelled with less than 24hours notice, will incur the full charge.
If we are unable to carry out a service/gainaccess toyour dog due to circumstances left out of our control, you will be subject to pay the full amount.
If you wish to take your dog out of our services for a certain period of time, you will be required to pay a holding fee,shouldyou wish to reserve their place. Our holding fee is 80% of each full service. This will secure yourdogsplace until they return.